Privacy Policy

Effective from: October 22, 2024

1. Introduction

Your privacy is important to us. It is Monitorator's policy to respect your privacy regarding any information we may collect through our platform and other sites we own and operate.

2. Information We Collect

2.1 Personal Information

We request personal information only when we truly need it to provide you with our services. We collect it by fair and lawful means, with your knowledge and consent. We inform you why we collect it and how it will be used.

2.2 Integrated Services Data and Anonymization

Monitorator allows integration with various third-party services, including but not limited to:

  • Stripe (aggregated transaction data)
  • Google Analytics (aggregated web analytics data)
  • Banking data
  • Plausible Analytics
  • Other analytics and tracking services

It is important to note that our service is specifically designed to process and display data in an aggregated form, without collecting or storing information that could identify specific individuals:

  • We do not collect personally identifiable data from any integrated platform
  • We do not store IP addresses, names, emails, credit card numbers, or other personally identifiable information
  • All data is processed and aggregated before storage
  • Once processed and stored in our systems, the data cannot be used to identify individual users
  • Data is used exclusively to generate aggregated visualizations and analysis

3. Data Use and Storage

3.1 Data Retention

We only retain collected information for as long as necessary to provide you with requested services. This includes:

  • Analytics and metrics data in aggregated format
  • Third-party service integration information
  • User configuration data
  • Usage history and preferences

3.2 Data Protection

The data we store is protected using commercially acceptable means to prevent:

  • Loss
  • Theft
  • Unauthorized access
  • Disclosure
  • Copying
  • Unauthorized use or modification

4. Information Sharing

4.1 Non-Disclosure Policy

We do not share personally identifying information publicly or with third parties, except when required by law.

4.2 Data Processing

We act as a data controller and processor with respect to data processed through Monitorator and our services, in terms of applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

5. External Links and Third-Party Services

5.1 External Links

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

5.2 Integrated Services

When using our integrated services, you are also subject to the privacy policies of those services. We recommend reviewing the privacy policies of each service you integrate with Monitorator.

6. Your Rights

6.1 Right to Refuse

You are free to refuse our request for personal information, understanding that we may be unable to provide you with some of your desired services.

6.2 GDPR Rights

As a user, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to the processing of your data
  • Withdraw previously given consent

7. Acceptance of Terms

Continued use of our platform will be considered as acceptance of our practices around privacy and personal information.

8. Contact

If you have any questions about how we handle user data and personal information, feel free to contact us at [email protected] or using our contact form.

9. Policy Updates

We reserve the right to update this policy when necessary. We recommend reviewing it periodically.